As our valued customer, please be aware of the terms and conditions of our refund policy.  

1)     Di Bella Coffee will NOT provide product returns on any coffee making equipment including machines, grinders and brewing equipment:

2)     Di Bella Coffee will offer store credits or exchanges on coffee accessories where:

· The product is faulty or the product does not fit the purpose goods of that kind are commonly purchased for

· The product does not match the sample or description.

A credit or exchange will only be offered if the goods are returned within one month of the purchase date, and the goods are in its original packaging.  You must retain your receipt as proof of purchase.  You may also be asked to demonstrate that goods was are faulty. A credit or exchange will only be offered if the goods are returned within one month of the purchase date, and the goods are in its original packaging.  You must retain your receipt as proof of purchase.  You may also be asked to demonstrate that the goods being returned are due to a product fault rather than operator error. A credit will be offered at our discretion.

With your receipt:

We will offer you an exchange voucher or credit on coffee accessories if the item is in its original packaging.

Without your receipt:

Di Bella reserves the right not to offer an exchange or credit on coffee accessories without presentation of your receipt.

Di Bella reserves the right to assess the condition and age of the returned goods prior to offering a repair, exchange or credit. Based on these factors a repair, exchange or credit, may be refused.

For any additional information please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it